Frequently Asked Questions
- We only source diamonds from Kimberley Process-compliant manufacturers, ensuring all diamonds are conflict-free.
- All our diamonds are GIA certified and are accompanied by the GIA Diamond Grading Report for your diamond, as well as a valuation for insurance.
- We design and create custom engagement rings as well as handcrafted pieces of jewellery for any occasion.
- While natural diamonds are our favourite, we also work with natural emeralds, rubies, sapphires, and pearls.
- Absolutely! Please contact us and we will explain how our redesign process works for your diamond or gemstone pieces.
- For engagement rings we suggest getting started a couple of months in advance, to ensure we have enough time to design, source stones and create your ring.
- The entire process is available virtually for international clients.
- A 50% deposit is required upon choosing your design and stone. The rest is due upon collection.
- We offer virtual consultations before having you come in to try on our pieces so we can help you decide what might work best.
- Rental jewellery is all insured by Dove House. For further details please get in touch!
- Loved your rental piece? We can recreate it for you to purchase.
- Every piece is cleaned thoroughly after each rental for a stress-free, sparkling experience.